If you’re having trouble making purchases on Steam, try the troubleshooting at Steam Support.
? Steam Overlay is Disabled
When turned off, your in-game Steam Overlay causes your micro-transaction purchases to fail.
To turn on the Steam Overlay:
1. Go to Steam on the top Hotbar.
2. Select Settings.
3. Select the In-Game tab, and then turn on Enable Steam Overlay while in-game.
*To learn more about Steam Overlay, check out Steam Support.
? Your purchase was canceled or service was interrupted
Purchases within the in-game store require you to confirm your selection before completion.
This error message may appear if:
- You cancel the purchase before it completes.
- You experience any kind of service interruption during the purchase process.
If you're unable to access the item you purchased with RT in the game, please contact us for assistance.